Holahora operates a comprehensive policy for privacy and security. We aim to store the minimal amount of information possible to allow you to make purchases and offer you recommendations.
We do not disclose, rent or lease any information submitted to us to 3rd parties for marketing purposes, except as stated in this policy. We do not use any of your data for any reason, except as stated in this policy, but to successfully ship your order to you. You have the option to sign up for an account in the checkout process. This means that your user data is stored on our servers.
We store your name, address and telephone number if you register for an account with us. This is optional, but enables you to place further orders without having to enter your details again.
We do not store your credit card information. It is processed over a secure SSL/128 bit encryption system. We do not handle or store this data, therefore it cannot be 'hacked' from our servers. Holahora staff do not have visibility of credit card numbers.
Optionally, you can supply us with a telephone number when ordering. This is generally only used if we are unable to contact you via email.
If you wish, you can contact us to have your profile deleted at any point in time.
All sensitive information is processed over a secure servers.
We do not send marketing emails to random personal email address (spam), however from time to time we may send newsletters and special offers to registered customer email addresses. You can unsubscribe from our newsletter contacting us anytime.
During the checkout process we may temporarily store your email address. This is not used for marketing purposes unless you opt into the newsletter. We may send you follow up email if you do not complete the checkout process to remind you of the items in your cart for future reference and allow you to complete the purchase more easily.
All of our data collection and storage conforms to the requirements of the Data Protection Act, 15/1999.
Cookies are necessary to purchase items at Holahora. They are used to identify items in your shopping bag, shortlist, and also your browsing history so we can make better recommendations. The cookies themselves do not store any personal identifiable information. Instead, they store a 'key' on your computer which then identifies information stored temporarily on our own server. You can disable cookies in your browser to prevent this, however you will not be able to use the primary functionality of this website.
We use Google Analytics to track visitor numbers and behaviour. This service is to help us continually improve our service and does not track any personally identifiable information. If you wish to opt out of this, you should disable cookies in your browser.